Apply Vouchers and Discounts

When you create orders in Nitrobox Webportal, you can add discounts and vouchers to your orders in no time. Let's take a look at how to do that.

Apply discounts and vouchers to purchase items

Orders consist of one or more purchase items. You can add discounts and vouchers to each purchase item - be it pre or post tax or a combination of both.

Activate the "Expert" mode

To create a new order with discounts or vouchers go to the “Billing” section of the main navigation on the left side. Click the navigation item “Orders” to get to the "Order Overview".

Click the „+ Add“ button in the top left corner and the order window will open.

Now, activate the "Expert mode" slider in the top right corner, before you start filling in the data fields. This allows you to define deposits directly during the order creation process.

Activate the "Expert mode" slider in the top right corner, before you start creating a new order. This allows you to apply discounts and vouchers directly during the order creation process.Activate the "Expert mode" slider in the top right corner, before you start creating a new order. This allows you to apply discounts and vouchers directly during the order creation process.

Activate the "Expert mode" slider in the top right corner, before you start creating a new order. This allows you to apply discounts and vouchers directly during the order creation process.

Select the customer

Select the customer you want to add the order to by clicking the "Select" button at the end of the customer entry. The order detail page is now filled with the customer data.

Select the "Business segment" from the drop-down menu and define the "Order date". Now select the "Billing timing" depending on how you want to process your order - on demand or immediately.

If you want to invoice your order on demand, learn more about it here, before you continue.

Add properties (optional)

Before you continue with the purchase items, you can add one or more properties - additional data fields - to the order. Learn more about properties here

Add purchase items

To add a purchase item click the "Add item" button and fill in the "Purchase item" data fields article number, name and description. Now, select the "Product type" from the drop-down menu. Define the amount, net price, tax rate, delivery date and service country.

Apply "Pre tax" deductions

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"Pre tax item" explained

A pre tax item can eiter be:

  • a single-purpose voucher, e.g. A 50 EUR clothing gift voucher that a customer has applied in their purchase process
  • or a discount, e.g. a price reduction of 10 EUR. The customer bought a shirt which price was reduced from 25 EUR to 15 EUR.

When the voucher is issued, it is known for which product category it will be applied and whose items all have the same tax rate. First, the amount of the voucher/discount is deducted from the net amount, and then the reduced amount is taxed accordingly.

Below the purchase item data is a "details table" where you can define deductions or deposits for the purchase item you just created.

Click "Pre tax item extras" and an "Add" button appears. When you click the button, a new mask opens for you to enter the data. First, select if you want to add a "Single purpose voucher" or a "discount" (see info box above).

Fill in the "name" and select from the drop-down menu, if the deduction is refundable or not. Add an external reference, a name and a description (all optional). Then fill in the "Total item adaption net" field which is the amount you want to deduct from the purchase item net price and select the currency.

If you want to add further deduction items, click the "Add" button below and repeat this step.

When creating the order, add "Pre tax item extras" such as "single-purpose vouchers" or "discounts" to the purchase items of your order.When creating the order, add "Pre tax item extras" such as "single-purpose vouchers" or "discounts" to the purchase items of your order.

When creating the order, add "Pre tax item extras" such as "single-purpose vouchers" or "discounts" to the purchase items of your order.

Apply "Post tax" deductions

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"Post tax item" explained

A Post tax itemis a multi-purpose voucher, e.g. A 50 EUR Amazon voucher that a customer has applied in their purchase process

When the voucher is issued, it is not known for which product and product categories it will be used, e.g. products with 19% VAT or 7% VAT (Germany), or several products of both tax rates. Therefore, the purchased item(s) will be taxed first, and afterwards the voucher amount will be deducted from the gross amount of the purchase.

Below the purchase item data is a "details table" where you can define deductions or deposits for the purchase item you just created.

Click "Post tax item extras" and an "Add" button appears. When you click the button, a new mask opens for you to enter the data. Select "Multi-purpose voucher" (see info box above).

Fill in the "name" and select from the drop-down menu, if the deduction is refundable or not. Add an external reference, a name and a description (all optional). Then fill in the "Total item adaption" field which is the amount you want to deduct from the purchase item gross price and select the currency.

If you want to add further deduction items, click the "Add extra2 button below and repeat this step.

When creating the order, add a "Multi-purpose voucher" as "Post tax item extra" to purchase items of your order.When creating the order, add a "Multi-purpose voucher" as "Post tax item extra" to purchase items of your order.

When creating the order, add a "Multi-purpose voucher" as "Post tax item extra" to purchase items of your order.

Save your order

When you added all purchase items and all deductions to the order, click the "Save" button and the order will be saved for later (if you selected on demand) or processed immediately (if you selected immediately). If you do not want to proceed with the order, click the "Discard" button and the window will close.

The order now appears in the "Order Overview". Click at the "Details" button at the end of the entry to open the order detail page, where you can see all order related info.


If you want to learn, how you can add deposits to your order, this is the post for you.