A tenant is the legal entity that is serviced by our product.

Difference between Client and Tenant

The client is considered the entity that licenses Nitrobox to support the billing operations.

The tenant is the legal entity, for which a license is bought which is managed independently.

A Nitrobox client can have multiple tenants, e.g. a worldwide operating company with multiple, independent national companies where each company is a separate legal entity. An indication of multiple tenants would be separate general ledgers between the entities.

Depending on the client's business structure, a client can have (and may need) several tenants. Each tenant requires its own Nitrobox license. If a Nitrobox client has more than one tenant, it is referred to as multi-tenancy.

Multi-Tenancy Example

The Digital Car Company AG has two subunits: the "Charging GmbH" and the "Platform GmbH". Both are independent companies and monetize their respective business models with Nitrobox.

Both companies have to be operated as separate tenants in the Nitrobox Platform, thus two Nitrobox licenses are necessary.

The scenario looks as follows:
Client: Digital Car Company AG (contractual relationship with Nitrobox)
Tenant 1: Charging GmbH (separate technical unit in the Nitrobox Platform), 1 license necessary
Tenant 2: Platform GmbH (separate technical unit in the Nitrobox Platform), 1 license necessary
Total: 2 Nitrobox licenses owned by Digital Car Company AG

Each tenant has access to the Nitrobox Webportal, its users, business models, etc - all data is completely separated between tenants and will be reported on separately.


Multi-Tenancy in the Nitrobox Platform


Note: However, if the subunits are not separate legal entities but the same company, a single tenant is sufficient. Using billing groups and business segments, a single tenant can be structured in a way that reflects complex billing requirements within a single tenant.

Tenant Configuration

The following features can be configured and used on a tenant-level