Multi-Tenancy

Tenants are used to...

The tenant is a subunit of the client and the technical entity to use the Nitrobox system. It represents a legal entity of the client. A client can have several tenants (multi-tenancy) and each tenant needs its own Nitrobox license.

General structure:

  • Client (contractual relationship, no system entity)
    • Tenant A
      • Business Segments
      • Users
    • Tenant B
      • Business Segments
      • Users

A client can have multiple tenants, e.g. a worldwide operating company with multiple, independent national companies that each have their own tenant in the Nitrobox system.

A tenant can have multiple business segments which are subunits of the tenant enabling the client to operate different business models, brands etc. under one tenant.

To access a tenant you need a user account for the respective tenant. User accounts are always for a single tenant only (for REST clients as well as for the Nitrobox Webportal). Tenants are strictly separated from each other.

Tenant Operating Sites

In the Nitrobox system an operating site represents a fixed place of business serving the activities of the tenant. A tenant can have multiple operating sites if needed, e.g. the “Digital Car Charging AG” has an operating site in Germany as headquarter and a subsidiary in Italy and Spain.

The data of an operating site can be used for templates, e.g. to display different data in headers or footers, such as addresses, legal details etc. or to derive several bookings in accounting.

Tenant configuration

What is a Tenant?

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How to create a new Tenant

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Managing Tenants

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