Navigate Orders

The Nitrobox Webportal enables you to navigate and check all your orders with just a few clicks. If you want to search for an order, you can do so in several ways. Depending on what order information you have at hand, you can search e.g. by name or order number. Let's take a closer look!

Search by customer name

If you want to search an order by company or customer name, go to the "Billing" section in the main navigation on the left. Click on the "Customers" menu item to open the customer overview.

Now, click the "Filter" button in the top left corner to enter your search criteria.

Example:
You want to search for an order that belongs to "Myers Limited" and is addressed to "Mrs. Sara Perkins".

Filter window:
Columns: Select "Company" from the drop down menu
Operator: Select "equals" from the drop down menu
Value: Enter "Myers"

As soon as you entered all data, customer entries under that company name will be listed immediately. Click the "Details" button at the end of the respective customer entry to open the customer details page. At the bottom of the page is a details table. Click the "Order" section to see all orders that belong to the customer. Select the order you want to see by clicking the "Details" button at the end of the entry and the order detail page opens.

The same goes for the search using the first or last name - and of course, many more criteria.

Filter window:
Columns: Select "First name" from the drop down menu
Operator: Select "equals" from the drop down menu
Value: Enter "Sara"

To add the last name to the search, click "+Add filter".

Filte window:
Columns: Select "Last name" from the drop down menu
Operator: Select "equals" from the drop down menu
Value: Enter "Perkins"

As soon as you entered all data, customer entries under the first and last name will be listed immediately and you can follow up by clicking the "Details" buttons to get to the details table at the bottom of the page.

Search by order number

If you want to search an order by order number (ID), go to the "Billing" section in the main navigation on the left. Click on the "Orders" menu item to open the order overview.

Now, click the "Filter" button in the top left corner to enter your search criteria.

Example:
You want to search for the order ID 123456789.

Filter window:
Columns: Select "ID" from the drop down menu
Operator: Select "=" (equals symbol) from the drop down menu
Value: Enter "123456789"

As soon as you entered all data, the order with that ID - if it exists - will be listed immediately. Click the "Details" button at the end of the correct order entry to open the order details page where you can check all related data.